So your "buddie" had an issue so you have a bad taste.. I know Tim pretty well and would have to say there is more to the story than they messed it up and charged him for it...
Tim is a great guy and goes out of his way to help people, best prices and inventory around.. I swung by hendershots...
Welcome fellow hagerstownian.... If you have any questions you can't find answers for Tim and Andy at Hafer's know the MD laws inside and out and are very helpful and friendly