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    j_h_smith

    j_h_smith

    Ultimate Member
    Jul 28, 2007
    28,516
    I had not been receiving much mail from MDS after about noon. I guess Comcast got it fixed because I had 30 emails blow up my inbox at 8:18 tonight. These emails were ALL from MDS. Strange how Comcast seems to only have trouble with MDS.

    So if anyone else was wondering, it wasn't your computer, it was Comcast A G A I N !!!!!
     
    Jim12

    Jim12

    Let Freedom Ring
    MDS Supporter
    Jan 30, 2013
    34,042
    Free yourself from Comcast/NBC/CNBC/MSNBC. You pay Chris Matthews's, Rachel Madcow's, and Joe and Mika's salaries.
     
    BeoBill

    BeoBill

    Crank in the Third Row
    MDS Supporter
    Oct 3, 2013
    27,169
    南馬里蘭州鮑伊
    Jim12 said:
    Free yourself from Comcast/NBC/CNBC/MSNBC. You pay Chris Matthews's, Rachel Madcow's, and Joe and Mika's salaries.
    Click to expand...

    Sure thing - I'll just go back to my Earthlink dialup. Wait...

    BTW, I restarted my mail client and got mails from a variety of sources after a quiet afternoon. :sad20:
     
    Jim12

    Jim12

    Let Freedom Ring
    MDS Supporter
    Jan 30, 2013
    34,042
    BeoBill said:
    Sure thing - I'll just go back to my Earthlink dialup. Wait...

    BTW, I restarted my mail client and got mails from a variety of sources after a quiet afternoon. :sad20:
    Click to expand...

    Comcast has on-air "talent," personalities, and themselves to pay and keep happy. And an important cultural mission to fulfill. If anything's left over, a little bit might go to customer service. Maybe.
     
    j_h_smith

    j_h_smith

    Ultimate Member
    Jul 28, 2007
    28,516
    Jim12 said:
    Comcast has on-air "talent," personalities, and themselves to pay and keep happy. And an important cultural mission to fulfill. If anything's left over, a little bit might go to customer service. Maybe.
    Click to expand...

    Sometimes the CS isn't too bad. If you can get an American on the line. Not long ago I had a TV issue. I got Tom from Virginia. He was able to fix the issue in no time and waiting on the line until I was sure the issue was fixed. But most of the time you get Bob or Mary from India, which are doing their best to sound like they're from the US.

    That's when my problems start.
     
    KJackson

    KJackson

    Ultimate Member
    MDS Supporter
    Apr 3, 2017
    8,647
    Carroll County
    To be honest, the only real problems I have had with their customer service is when they don't know what equipment I have. They used to ask me to unplug my modem to reset it and I would have to explain that it had a battery back up in it an unplugging it won't do anything. The techs that have come out have been really great. This last time was for a problem where my internet service would drop out a lot. The guy came out and it turns out that the problem was with one of the cables inside the house. By their policies, I should have been charged for the fix, but they let it slide.
     
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