Henry warranty repair

The #1 community for Gun Owners of the Northeast

Member Benefits:

  • No ad networks!
  • Discuss all aspects of firearm ownership
  • Discuss anti-gun legislation
  • Buy, sell, and trade in the classified section
  • Chat with Local gun shops, ranges, trainers & other businesses
  • Discover free outdoor shooting areas
  • View up to date on firearm-related events
  • Share photos & video with other members
  • ...and so much more!
  • Tomcat

    Formerly Known As HITWTOM
    May 7, 2012
    5,568
    St.Mary's County
    So my Henry Big Boy 357mag wasn't feeding properly. When I first got it over a year ago it seemed very manufacture/load/bullet dependent. A couple of weeks ago it wouldn't feed anything. After some online research it seems to be a problem in some of these rifles and Henry will take care of it. I went to the Henry website and filled out a repair request which was approved in about an hour and they emailed me a shipping label. The next day I boxed it up and took it to the local UPS shipping store and dropped it off. This was on a Wednesday afternoon. Following the tracking Henry received it the next day. It was delivered back to me the following Wednesday packaged like a brand new gun. The note inside said thank you for your patience. They replaced the lifter gate and I hope to get to the range this week if I don't get snowed in up in PA. Glad I have 3 Henry's:thumbsup:
     

    TheOriginalMexicanBob

    Ultimate Member
    Jul 2, 2017
    32,168
    Sun City West, AZ
    Always good to hear when a company stands behind its products and give good service...all too rare in today's world...not just the firearms world. Thanks for the post...most people are happy to air their complaints against a company or person but taking the time to give a deserved compliment is less common. Kudos.
     

    Users who are viewing this thread

    Latest posts

    Forum statistics

    Threads
    274,919
    Messages
    7,258,926
    Members
    33,349
    Latest member
    christian04

    Latest threads

    Top Bottom