Global Collections Specialist - Bethesda, MD = The Collections Specialist is primarily responsible for collections of outstanding accounts receivable dollars on global basis from the existing client base and all other aspects of collections, including resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Corporate Controller.
Security Operations Engineer - Vienna, VA = Looking for an experienced Security Operations Center Engineer with strong experience in monitoring a wide variety of security tools in highly virtualized environments for carriers, hosting providers, and enterprises. This role will be responsible for monitoring of multiple customers, multiple sites and internal management networks to ensure the security of our all of our internal operations and customer environments.
Service Desk Analyst - Vienna, VA = The primary role of the Service Desk Analyst is providing ‘Level0’ and ‘Level1’ support for Virtustream customers. This requires validation of the request or the incident, an understanding of the customer systems within Virtustream Cloud ecosystem, and the technical ability to execute the required troubleshooting. Full ticket management,
updating the activity log, and providing customer communications are vital tasks within the role. Building supporting documentation is always required.
Infrastructure Engineer - Atlanta & Bethesda, MD = The Infrastructure Engineer will be responsible for all internal network equipment in a multi-site environment across multiple continents. This person will also be responsible for planning, implementing, and maintaining the unified communications solution. This person should be self-motivated and have strong customer service, communication, presentation, and time management skills.
Senior IP Network Engineer/Architect - Vienna, VA & Bethesda, MD = This Senior IP Network Engineer—a member of Global Network team—is responsible for the design, deployment, and support of global service provider IP data centers and network. Primary responsibilities include engineering, deployment, and support of Data Centers and Cloud Computing products with emphasis on data center switching (Cisco 6500 and Nexus series), routing protocols (BGP, OSPF, RIP), WAN/LAN topologies, MPLS, Cisco VPN , firewall platforms (FWSM and ASA), and supporting hardware. The position will require interaction with internal teams (Compute, On-Boarding, Service Desk) for requirements gathering and deployment coordination.
Senior Virtualization Engineer/Architect - Vienna, VA & Bethesda, MD = The Senior Engineer will serve as an escalation point for first-level engineers. The Senior Virtualization Engineer is accountable for implementation, troubleshooting and configuration of all virtualization solutions and will be focused on proactive maintenance and support, as well as troubleshooting customer-specific performance issues when necessary. The Senior Engineer will be required to be customer facing and able to troubleshoot various issues with third party vendors and suppliers.
Data Protection Engineer, US Storage and Backup - Vienna, VA & Bethesda, MD = The Data Protection Engineer has responsibility for the day to day operations of the platform storage and backup systems. The Data Protection Engineer will perform storage and backup provisioning tasks, monitor performance, respond to service tickets and troubleshoot storage and backup related issues.
PM for more information.
Security Operations Engineer - Vienna, VA = Looking for an experienced Security Operations Center Engineer with strong experience in monitoring a wide variety of security tools in highly virtualized environments for carriers, hosting providers, and enterprises. This role will be responsible for monitoring of multiple customers, multiple sites and internal management networks to ensure the security of our all of our internal operations and customer environments.
Service Desk Analyst - Vienna, VA = The primary role of the Service Desk Analyst is providing ‘Level0’ and ‘Level1’ support for Virtustream customers. This requires validation of the request or the incident, an understanding of the customer systems within Virtustream Cloud ecosystem, and the technical ability to execute the required troubleshooting. Full ticket management,
updating the activity log, and providing customer communications are vital tasks within the role. Building supporting documentation is always required.
Infrastructure Engineer - Atlanta & Bethesda, MD = The Infrastructure Engineer will be responsible for all internal network equipment in a multi-site environment across multiple continents. This person will also be responsible for planning, implementing, and maintaining the unified communications solution. This person should be self-motivated and have strong customer service, communication, presentation, and time management skills.
Senior IP Network Engineer/Architect - Vienna, VA & Bethesda, MD = This Senior IP Network Engineer—a member of Global Network team—is responsible for the design, deployment, and support of global service provider IP data centers and network. Primary responsibilities include engineering, deployment, and support of Data Centers and Cloud Computing products with emphasis on data center switching (Cisco 6500 and Nexus series), routing protocols (BGP, OSPF, RIP), WAN/LAN topologies, MPLS, Cisco VPN , firewall platforms (FWSM and ASA), and supporting hardware. The position will require interaction with internal teams (Compute, On-Boarding, Service Desk) for requirements gathering and deployment coordination.
Senior Virtualization Engineer/Architect - Vienna, VA & Bethesda, MD = The Senior Engineer will serve as an escalation point for first-level engineers. The Senior Virtualization Engineer is accountable for implementation, troubleshooting and configuration of all virtualization solutions and will be focused on proactive maintenance and support, as well as troubleshooting customer-specific performance issues when necessary. The Senior Engineer will be required to be customer facing and able to troubleshoot various issues with third party vendors and suppliers.
Data Protection Engineer, US Storage and Backup - Vienna, VA & Bethesda, MD = The Data Protection Engineer has responsibility for the day to day operations of the platform storage and backup systems. The Data Protection Engineer will perform storage and backup provisioning tasks, monitor performance, respond to service tickets and troubleshoot storage and backup related issues.
PM for more information.
