This article may explain the delays on the 7 day wait......they got audited and were found wanting.
Nothing like a little civil services cya
http://www.baltimoresun.com/news/maryland/bal-md.audit29jan29,0,5740836.story
Nothing like a little civil services cya
http://www.baltimoresun.com/news/maryland/bal-md.audit29jan29,0,5740836.story