We have an opening for a NOC Technician. Good job for anyone looking to break into the networking field.
Job Description:
SHIFT:
•Monday: 12:00 PM - 8:00 PM
•Tuesday-Friday:: 8:00 AM – 4:30 PM
Background Information:
•Our client maintains a Network Operations Center and provides support, monitoring and troubleshooting for Wide Area Networks, servers, and Applications.
•This is an advanced technical position working inside a Network Operations Center (NOC) to remotely configure, manage and troubleshoot the network and central offices for trouble.
•The candidate must be willing to work shifts to support a 24x7x365 environment, including weekends and holidays.
•This position reports to the Managed Services Center Manager.
Required Experience/Technical Qualifications:
•2 years related NOC experience (or similar IT experience)
•2 years troubleshooting network connectivity on Cisco routers and switches using SSH, Telnet from a command line interface
•Knowledge and experience with IP troubleshooting, TCP/IP, DNS, ping, trace route
•Experience troubleshooting T1 problems with vendors (Verizon, AT&T, etc…)
•Knowledge and experience using a trouble ticketing system such as Remedy
•Experience using network monitoring systems such as HP Openview, SolarWinds Orion, and Cacti
•The desire and ability to work towards the CCNA certification
Core Responsibilities:
•Work in the Network Operations Center monitoring customer networks
•Provide superior customer service by being courteous, knowledgeable, and professional
•Troubleshoot network connectivity issues across a wide range of routers and switches
•Utilize the trouble ticket system to log all requests and activities including documentation of special requests and customizations considered important for future support
•Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions
•Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests
•Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution
•This position requires you to work nights, Holidays and weekends as well as be on-call when required
Additional Information:
•Candidates must be eligible to work for any employer in the United States. Our client is unable to sponsor H1B Visas at this time.
Job Description:
SHIFT:
•Monday: 12:00 PM - 8:00 PM
•Tuesday-Friday:: 8:00 AM – 4:30 PM
Background Information:
•Our client maintains a Network Operations Center and provides support, monitoring and troubleshooting for Wide Area Networks, servers, and Applications.
•This is an advanced technical position working inside a Network Operations Center (NOC) to remotely configure, manage and troubleshoot the network and central offices for trouble.
•The candidate must be willing to work shifts to support a 24x7x365 environment, including weekends and holidays.
•This position reports to the Managed Services Center Manager.
Required Experience/Technical Qualifications:
•2 years related NOC experience (or similar IT experience)
•2 years troubleshooting network connectivity on Cisco routers and switches using SSH, Telnet from a command line interface
•Knowledge and experience with IP troubleshooting, TCP/IP, DNS, ping, trace route
•Experience troubleshooting T1 problems with vendors (Verizon, AT&T, etc…)
•Knowledge and experience using a trouble ticketing system such as Remedy
•Experience using network monitoring systems such as HP Openview, SolarWinds Orion, and Cacti
•The desire and ability to work towards the CCNA certification
Core Responsibilities:
•Work in the Network Operations Center monitoring customer networks
•Provide superior customer service by being courteous, knowledgeable, and professional
•Troubleshoot network connectivity issues across a wide range of routers and switches
•Utilize the trouble ticket system to log all requests and activities including documentation of special requests and customizations considered important for future support
•Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions
•Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests
•Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution
•This position requires you to work nights, Holidays and weekends as well as be on-call when required
Additional Information:
•Candidates must be eligible to work for any employer in the United States. Our client is unable to sponsor H1B Visas at this time.
