Call customer service back and ask for a supervisor. If still no satisfaction then ask for the Presidents office .You will likely get an assistant up the chain of command but they will usually get you to someone who can resolve the matter.
Call customer service back and ask for a supervisor. If still no satisfaction then ask for the Presidents office .You will likely get an assistant up the chain of command but they will usually get you to someone who can resolve the matter.
Doco is right. I was told that my pictures went thru the chain of command to the top gunsmith. I asked if there was anyone else, a manager, to talk to and she said no. I asked her to tell them I'm very dissatisfied all around and basically she said tuff luck, case closed.The Op said he purchased online and didn't perform a thorough inspection becuase of the surety of quality that generally accompanies brand name arms.
Sometimes that sort of thing happens and at least it sounds like he knew he took a certain risk just by doing an overall by not disrupting the factory packing.
I'm not sure taking pictures and whining on face book would get him anywhere other than more overall dissatisfaction with his purchase.
It already sounds like he wants to sell it.
This crying online though and plastering pictures thing sounds silly to me. Is that how problems are solved in today's world?
I think I would rather keep it than doing something like that.
I bought a Benelli … and I thought Benelli, it's going to be nice for a $1300 gun.…
The masses need to understand craftsmanship and quality by large went out the window probably in the late 50’s.Gun builders are in a no win situation. They're damned if they do and they're damned if they don't.
You want a bullet proof action that's slicker than greased snot?.....They cut costs elsewhere. You want flawless wood?.....They cut costs elsewhere. Everyone remember the absolute garbage that was coming off assembly lines ten years ago? Cost cutting at it's worst.
They have to hit a price point to sell to the masses. Now the masses want top shelf guns at price point prices.
No shooter is going to get it both ways. Either pay top shelf prices or pay price point prices.
We have access to Pinto quality guns and we have access to Lambo quality guns. Pick your poison.
.02
Lol. Not sure why you needed to preserve the factory packing. You should have examined your $1300 purchase. Accept responsibility. Sell it or don't, but either way move on with your life.I didn't examine it good because I didn't want to mess up the factory packing...
And as voters.The masses need to understand craftsmanship and quality by large went out the window probably in the late 50’s.
I looked at a 10-22 a few weeks ago that had severe stock finishing issues.
The owner wasn’t particularly interested in the finish for intended purpose but paid for a product none the less.
We get what we accept as consumers.
Yeah you got that right, thats why I live in the woods away from the city but you could only do so much when your outnumbered for voting.And as voters.
Maybe he aint worried about the money so much, just a decent gun stock from a supposed reputable manufacture for a special gift.Lol. Not sure why you needed to preserve the factory packing. You should have examined your $1300 purchase. Accept responsibility. Sell it or don't, but either way move on with your life.