Background: While traveling to the night shoot, a GSG 110 round drum magazine head seperated from the drum due to a defect from 1st round manufacturing (thankfully, I took two drums).
After the shoot, I contacted customer service a few days later (it was a pain to remove the last remaining live rounds out of the drum). They promptly gave me an address and RA number to ship the drum a week ago.
Low and behold, a replacement drum is delivered yesterday in PA via USPS.
This was the quickest service from any manufacturer so far.
After the shoot, I contacted customer service a few days later (it was a pain to remove the last remaining live rounds out of the drum). They promptly gave me an address and RA number to ship the drum a week ago.
Low and behold, a replacement drum is delivered yesterday in PA via USPS.
This was the quickest service from any manufacturer so far.